Yves Rocher

Founded in 1959 in France, Yves Rocher is a world leader in the beauty industry. Specialized in natural cosmetics, today Yves Rocher can boast a retail presence in more than 90 countries globally.

Business case

Yves Rocher has been running retail stores in Thailand for 19 years. As the chain expanded across the country, the company realized they needed an ERP upgrade. Yves Rocher was running on a system which was only designed for 30 stores circa – and at this point, the cosmetics brand was already running more than 75 stores throughout Thailand. The company started looking for a new system. They decided that they needed a state-of-the-art retail ERP system which could be able to sustain the brand’s growth and secure back office operations for at least the next 10 years. They also wanted a system that could give management a real-time view of data.

The solution

“The decision to select the LS Retail software solution and Dynamics ERP was actually pretty simple,” says Nicolas Gillet, Managing Director of Yves Rocher Thailand and General Manager in South-East Asia. “This is a software that has a proven track record worldwide for international retailers. It’s a solid software with a strong company behind it and regular upgrades,” he continues.

The fame of LS Retail was decisive in the choice, as for Gillet a trusted solution provider is even more important than the software. “For us the strong track record by LS Retail made the choice pretty simple,” he underlines. LS Retail software was implemented in the Yves Rocher stores by AVision, a local LS Retail partner. The team at Yves Rocher was very satisfied with the dedication and professionalism displayed by the AVision team throughout the project. “AVision are professional, committed, and got along very well with the staff - which is a key factor of success to this kind of change project management,” says Gillet. The team managed to deliver the solution on deadline, going live in 75 stores in one single day with no issues, which positively impressed the management team at the cosmetics brand.

Benefits

With the LS Retail software solution, Yves Rocher Thailand can finally enjoy direct communication between the HQ center and its stores. The company can now manage stock optimally and apply various types of promotions. The accounting team has also become more efficient since implementing the new system. “Our business is now more controlled and more secure,” concludes Gillet.

The decision to select LS Retail software solution and Dynamics was actually pretty simple. It’s a solid software with a strong company behind it and regular upgrades.

Nicolas Gillet, Managing Director Thailand & General Manager South-East Asia

LS Retail Partner

AVision Co. Ltd.

AVision is a leading provider of IT consultation services for businesses in Thailand, Laos, and Myanmar. They offer leading Microsoft Dynamics solutions, expertise, business-to-business services, and strong relationship with customers.