Build loyalty and retain customers
Guest
loyalty
Ensure your guests’ loyalty with impeccable service, personalized promotions and dishes made exactly to the customer’s demands. Expand your customer base with a promotional mix of meal deals, happy hours, and more.
Reward loyalty with discounts and perks
Attract and retain customers with loyalty points and personalized promotions.
- Set up a loyalty program with tiers, with different types of rewards.
- Reward guests based on how much they spend or how often they visit.
- Issue loyalty cards that work on any channel, and on self-service machines.
- Decide how customers can collect and spend.
- Analyze the data from your loyalty program and understand your guests.
- Offer login to the loyalty program when ordering with a server or on a self-serve machine.
Create offers, deals and promotions
Set up offers and promotions from HQ. Decide when they should be active, and make them easy and automated – no math required from your servers.
- Set up a happy hour, a weekday lunch offer, or a brunch special.
- Offer meal deals, like a “soup + sandwich or salad” special, or a “coffee & cake” breakfast combo.
- Activate offers at specific times, or just in some of your locations.
- Track the success of your offers and tweak them to grow your margins.
- Tie your offers to your loyalty programs, and reward both regulars and big spenders.
Full transparency for special diets and allergies
Make your guests feel relaxed and safe with clear and precise information on ingredients and allergens in your dishes.
- See up-to-date ingredients for each dish at the POS, self-service screens, kiosks, and online.
- Change recipes centrally from back office and transmit all changes instantly to all locations and touchpoints.
- All special requests and comments on allergies are shown clearly at the KDS to ensure safe production in the kitchen.
Delight guests before, during, after the meal
Easy online orders
Easily offer on-demand digital ordering and home delivery with the out-of-the-box integration to Olo.
A single view of guests
Get a unified, 360-degree view of your guests, track their preferences and habits on all channels and personalize interactions.
Personalized suggestions
Get rich customer insights, and use the artificial intelligence-powered tools to offer tailored recommendations.
Ratings and reviews
Boost engagement and attract guests with ratings and reviews, automatically moderated by the Microsoft AI.
You have questions, we have answers
Choosing the right business management software for your restaurant chain and food service business
can be an overwhelming experience. We are here to help and assist you in answering your questions. Just contact us!
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